Raising teaching quality & learner satisfaction in an ELT programme

Session description

Ryan Parmee

Session details:

Are you an ELT programme manager aiming to improve the performance of your programme? Or, are you looking to raise learner satisfaction ratings by developing and implementing a learner-centred strategy over time? In this workshop, I will outline a 5-step strategy taken to raise student-led satisfaction ratings that are a learner-centred approach that also develops teaching practices.

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