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Good Practice in Company Care

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Fri, 04/03/2009 - 07:49
Diana
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Joined: 2009-03-10
User offline. Last seen 2 years 23 weeks ago.

Today, Friday, there will be a session on this topic. Of interest for anybody involved in ELT Management, I think.

Please follow up the link and comment on the issues in this thread.

http://iatefl.britishcouncil.org/2009/sessions/64/can-we-help-you-promoting-good-practice-customer-care 

http://iatefl.britishcouncil.org/2009/sites/iatefl/files/session/documents/IATEFL_Worksheet_0.doc

Diana

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